Dell Latitude 5490 14" Business Laptop, Intel Core i5-8350U, 1.7Ghz Up to 3.6GHz, 16GB DDR4 RAM, 512GB SSD, Backlit Keyboard, VGA, HDMI, USB-C, Webcam, Windows 11 Pro (Renewed)

I have been a customer of Dell for over fifteen years, yet this is the first refurbished Dell that I've purchased, and it has exceeded my expectations. This Dell performs better than the brand new models I've purchased in the past. I definitely took my time in making this choice, and, as a teacher, I needed my choice in computers to meet certain specifications. Dell is my preferred choice, yet I was cautious as I wasn't sure if a refurbished model would be as high quality. Honestly, I expected some glitches, but have found none. The processor is fast. I also have high speed Internet, but if a processor isn't fast, one can tell. I am able to seamlessly perform all tasks with ease. I was able to upgrade to Windows 11 for free, as well. The speakers and volume are excellent, as is the webcam and graphics, overall. If one is needing to conduct video meetings or lessons, this is your laptop. If you are a gamer, this is your laptop. I was pleasantly surprised to find that the charging cable was over 30 feet in length and the battery easily charged and maintains a charge easily. I am pleased not only with Dell, but with Amazon Renewed! I do recommend purchasing a protection plan. I opted foran Assurance Insurance plan and while I considered the two or four year plan, the cap amount insurance would cover annually for a repair is $200. I chose the $17 per monthplan that covers all Amazon purchased electronic products and will cover up to $2,000 annually. I hope I'll never need it, but it's nice to know it's there!⭐⭐⭐⭐⭐ Dell⭐⭐⭐⭐⭐ This refurbished Dell⭐⭐⭐⭐⭐ Amazon Renewed

I am very pleased with my order. The laptop arrived on time and in good condition. The laptop works fine and I would order a renewed laptop through Amazon again if I needed one.

Just started using the laptop today and so far it's exactly what was advertised, except that the battery won't charge. Dell's built-in diagnostics say, "Charger - The AC power adapter wattage and type cannot be determined. The battery may not charge" I've followed all available support suggestions, no luck. It's such a great price/deal that I'm still giving it four stars, but I might return it and try my luck with another one.

Glad I got this good solid old renewed computer. It's been working well since day 1.

The media could not be loaded. Laptop came with the screen scratched right in the middle of it, the display itself was completely wobbly and felt like it was going to break off if I moved it the wrong way, the left side of the mouse was stuck or something and would not work correctly, was dirty and had crusty stuff all over it, laptop immediately started glitching during setup and to top it all off - it doesn’t even work if not plugged in.Immediately shuts off once unplugged.Orange light keeps flashing as it’s plugged in and battery states it’s plugged in and charged but still will not work once unplugged and stating it is at full charge.I do not have the time to attempt to troubleshoot anything on my own or wait for a replacement, as it’s refurbished to begin with so I got what I paid for I guess.Huge disappointment, waste of money and time, do not buy into these reviews for this refurbished trash. Simply needed a laptop for basic office work, nothing fancy and can’t even get that. Save your money, buy new and not off Amazon.

For less than the price of a new Chromebook, you can have yourself a really decent laptop. For 5 years, I was a Director of IT & Marketing (solely responsible for the devices of a few hundred employees. That said, I've about seen it all, when it comes to computers. Most modern laptops and even desktops that you see on the shelves of retailers, are severely overpriced TRASH. I haven't thoroughly tested this particular laptop and I suspect that there are some cheapo parts (SSD etc) but for the price, there's not a whole lot of competition. The laptop I received looks practically new (aside from a few dust bunnies and key crumbs). The charger is scratched to hell but it works and isn't held together by tape (I've definitely seen that with a few refurbs). Battery seems to hold a decent charge. It does NOT have a Webcam (I personally don't want one but I missed that in the description so I figured it's noteworthy). It came well packaged! (Big selling point on cheap refurbs) Can't think of anything else but if I do, I'll add it to an edit!

The cargo arrived on time. Customer support is very constructive and functional. I am satisfied with this company and its product. I recommend it to everyone.If you have a problem, please do not make bad comments before contacting the company and explaining the problem in detail. People are not here to pander to you. They are just trying to make money. You need to respect that.