NARWALFreo X Ultra Robot Vacuum and Mop Combo, 8200Pa Robot Mop & Vacuum, Auto Mop Drying/Washing, Self-Empty, Zero-Tangling, DirtSense™, Maintenance-Free Base Station, Self-Contained Dust Processing

Long review ahead, but I promise it’s worth it!!Background info: I bought this for my wife for Christmas as we (but mainly she) spends a lot of time sweeping and mopping the floors of our house due to the amount of pets we have. We have 4 dogs (1 sheds A LOT, 2 shed a moderate amount, and the other doesn’t shed at all). We also have a cat. It takes DAILY sweeping to keep up with our house due to the breeds/amount of pets we have. If you have a lot of pets - have no fear because this will do wonders!!Packaging: The item and all it comes with is packaged nicely. The unit itself is clean and sleek looking.Ease of setup: Setup is super easy, just follow the steps through the app.App functionality: You can do everything you need to through this app from picking how many times it goes over a room, how intense the suction power of the vacuum is, how wet the mop leaves the floors, scheduling, changing/modification of mapped floor plans, etc. There’s also a setting called “Freo” mode where it is smart enough to sense what needs redone and what doesn’t.It amazes me how crazy smart this thing is, it can tell based off the mop water if excess dirt has been detected and will send it back to the problem areas to keep cleaning until it’s truly clean. It will also wash and heat dry its own mop pads to keep them clean and not produce any odors. I slightly modified the barriers of our rooms it mapped out, so we can send it to a problem area of the house if need be and everything is divided from rooms down to hallways so we can clean an individual room if a mess arises, and not the entire house. You can also create shortcuts in the app so it can clean whatever you want, however you want. We’ve had no human/pet hair tangled in the roller and its capability to detect objects on the floor and move accordingly has been great!Ours is programmed to clean the mop after each room it cleans (we selected this option so we’d have clean mop pads for the other rooms cleaned after it cleans where the litter box is). Funny enough, it’s smart enough to know when the mop pads are dirty and will automatically send it to the docking station for cleaning ANYTIME during the cleaning - whether it’s done with the room or not. It also knows the difference between carpet rugs and hardwood floors. You can also tell it which way the hardwood floor is laid in the house so it goes with the grain and doesn’t leave streaks.The first night we had it, we ran it at night as we slept. It has a night mode (set with a start/end time period) where it will disable docking station lights, audio, and reduce the vacuum to its quietest setting. It’s quiet enough I fell asleep as it was vacuuming/mopping under our bed. Due to the breeds/amount of animals we have, we scheduled it to vacuum and mop the house 3 days / week.Some tips after several uses:1) When prioritizing your rooms to be cleaned, look at your floor plan and choose the farthest room from the docking station. Make that the first room it cleans, and the last room would be that which has the docking station it in. Initially, I wasn’t going to set ours up this way because we wanted the litter box room done last, but this thing is so smart it will clean the pads when dirty anyway, so this isn’t an issue as it doesn’t track any litter through the remaining rooms to be cleaned anyway. Starting in the room farthest from the docking station and ending in the room where the station is will keep it from rolling over freshly mopped floors to clean a room farther away.2) Don’t be alarmed if the first time it cleans it takes HOURS. Our first cleaning took 4 hours. The cleaning today took just over an hour. Once it has things nice and clean, the routine upkeep helps reduce its time in use quite a bit.3) Freo mode is a great, and thorough mode, IF YOU’RE HOME… I don’t recommend this mode when you’re away from the house because it is so thorough in problem areas it will redo those areas so much you’ll run out of water while you’re gone and it won’t finish the job until refilled. For us, we disabled Freo mode in the scheduling so we know it will do the entire house while we’re gone.4) SPEND THE MONEY!!!! When these automated vacuums first came out years ago, I bought a cheap one at Walmart. I’d say it did less than average of what it should’ve - cleaning results wise. This time, I went with the philosophy of “you get what you pay for” and with this… you will NOT be disappointed!! OUR FLOORS FEEL LIKE BUTTER THEY ARE SO CLEAN, SHINY, AND SMOOTH!! We have not stopped talking about this since we used it. It even has its own name now, haha!Maintenance Answers:1) After a deep clean is done and you’re routinely cleaning, a full water tank is enough to get the job done for us and doesn’t need refilled during the job (this will depend on square footage).2) So far, our device has cleaned a total of 8.9K square feet and has had 25 hours of use. We have not had to replace the mop heads yet OR the lemon & basil sent cleaning solution it automatically mixes with the clean water. The app also tracks its parts and tells you when the mop heads need replaced, etc. These items can be purchased on Amazon through the Narwal store so they are name brand and meant for your device. They aren’t expensive either.I researched, read reviews, and watched many of videos before this purchase due to my previous experience with a cheaper model, and the price of this one being on the high side, but I’m telling you - YOU WON’T REGRET THIS PURCHASE!! I never leave reviews, but this thing earned a 5-STAR review! We’d both rate it higher if we could!!!!!

I’ve only had the item a little over a week but it has changed my life. I have a dog and two little kids and spent MOST of my time cleaning up, with subpar results. I am lucky if I can do a single task for more than 5 minutes without being interrupted. As a result I was always irritated and annoyed, always feeling rushed and also defeated - not having a clean enough one AND not being the best mom to my little kiddos due to my grumpiness. I just do not thrive in a chaotic mess, especially when the only person who is ever going to do anything about it is me. I was definitely at my wits end and trying to find a cleaning service I felt good about coming into my home and nothing felt like the right move. Enter the robot vac/mop.I give the vacuum a 7.. the floor definitely doesn’t feel as clean after it vacs as it does after I go in with a Dyson, but paired with the mopping function the whole thing is a 15+/10. My floors feel clean. In my whole house, all at once — not one or two rooms a day. I feel better about having people come over. I have more time to get to the other stuff. I can actually relax. I can play with my kids. And they NOTICE. “Wow mom, I’m so glad you got that robot, now you have time to play with us and you’re so much more cheerful!” Are you kidding me?? Husbands with children, please consult your wife and talk about how this might benefit your household. Get one for your elderly parents (and program the app for them and make sure they won’t have to prep the house beyond their capabilities —- moving things off the floor so the vac doesn’t get caught). My children are encouraged to keep their toys and things off the floor so the vacuum doesn’t get them. “Turning down” the house at night feels more rewarding knowing I will wake up to freshly mopped floors. This.. is a winner. Thank you Narwal.A less emotional and more practical review is that the suction is decent, and can be adjusted - the battery dies quicker at higher suction — it also blows things around a lot, I think this is to help get things out of corners but is not flawless. The mopping function is perfection in my opinion. It can’t SCRUB but it will get daily grime and spills up no problem. The base is easy to work with as is the app. Seems well-built. A little noisy but nothing crazy. Kiddos can still watch a show or something while it runs. I love it!