Ring Battery Video Doorbell Pro | Wireless Video Doorbell Security Camera with Head-To-Toe View, 3D Motion Detection, Colour Night Vision, Wifi, 30-day free trial of Ring HomeReducing CO2

Upgraded my device to this one and I must say the quality is fantastic. Super good HD am very happy with it.Easy to install and set up.

It would be fair to say that my original review (see below) was not particularly complementary, but now, after what I can only describe as truly superb customer service I wish to amend my review.After commenting on the poor performance of the ring door bell, Jakob from Ring customer services got in touch via email offering advice and suggestions to improve my units performance, it has taken us a short while, but I can now report that my Ring door bell is working as it should and providing exceptional results, giving me peace of mind with notifying me of any one entering our property.It is a shame that one can only give five stars because the level of dedicated, professional customer service demonstrated deserves a far higher rating.My previous review: “I seriously regret this purchase, when it does work, the time it takes to notify me that someone is on my property is far too long, (I have a full fibre internet connection- so it’s not my internet speed). Visitors have usually been and gone before I am notified. In addition it often fails to even register that people are arriving - today for example we have had four visitors and yet none were identified. The whole point of the product is security but it fails spectacularly.”

I fitted this Ring Battery Video Doorbell Pro 8 days ago and am very disappointed with it.At a rough count, it has over 50 settings and I have been constantly adjusting them to try and get it to work satisfactorily.It still occasionally fails to detect motion or people, or does detect motion when it shouldn’t because it’s outside of my set Birds Eye Zone.I have had 3 occasions when a car has driven onto my front driveway, right in front of the doorbell, but it has failed to detect movement until the driver of the car has got out and come to ring the bell, and it then detects a person. On the other hand, it has detected cars driving past on the road outside my home, past the end of my driveway, which is outside of my Birds Eye Zone.I find that after a detection, it more often than not, tells you that a live view is unavailable because the battery is low and when I check the battery level, it says “Add a battery”.This has been happening ever since it was first installed and the battery charge was up at 98% before a detection.Also after a detection, it often also tells you that the WiFi connection is poor, even although it was showing a full strength signal before the detection.The inability to get a live view, the battery and WiFi Signal warnings seem to reset themselves back to normal after about 10 to 20 minutes when, I think, it does its next health check.The preview on the dashboard on my phone also seems to update erratically. Sometimes it updates every few minutes and at other times it freezes for many hours and only updates after I initiate a live view.I wouldn’t have fitted it if I had known about all those problems.UPDATE:The problems turned out to be a faulty battery. After I changed it, the power problems after a motion detection all cleared. I also noticed that the original faulty battery was losing 3.3% power per day whereas the replacement one is only losing 1.6% per day.The Dashboard preview is also now updating after about 2 or 3 seconds after opening the App.Ring has now supplied a free replacement battery.Only moan now is the occasional motion detections occurring outside of my Birds Eye zone.

Absolutely love the Ring Battery Video Doorbell Pro! From the moment I installed it (which was super easy and took less than 10 minutes), I could see a huge difference in the quality and performance compared to previous models. The video is incredibly clear, even at night, and the two-way audio is crisp and responsive.I really appreciate that it's completely wireless – no messy wiring, and the battery lasts much longer than I expected. The motion detection is spot on and I love being able to customise the alerts and zones through the app. It gives me real peace of mind when I'm away from home.If you're looking to upgrade your home security or want a reliable, easy-to-use video doorbell, this is 100% worth it. Highly recommend!