AZ3002 Stratos Upright Vacuum with DuoClean PowerFins, HairPro, Powered Lift-Away, Self-Cleaning Brushroll, & Odor Neutralizer Technology, Navy

Excelente producto cumple muy bien con las expectativas de limpieza con muy buena succión y fácil manejo un producto muy recomendable

I waited a couple months to do a review so that I had a good sample size on utilization. We have had a Shark Navigator for many years. It still runs and does a really nice job, but this Stratos is an upgrade in performance. The new Shark also has not clogged up with hair (so far) which was my primary pain point with our old Navigator. The Stratos cord length is about perfect for me, and the pickup on multiple surfaces is terrific. The Stratos weighs a bit more than the old Navigator, but I have no issue with lift away use. I will add that I am a pretty strong man, so the weight may be a concern for some users. The only downside is that it comes packaged with few attachments. My old Navigator came with an entire bag of extra attachments. Unfortunately, the Navigator attachments are not compatible with the Stratos vacuum. I love the Shark products. In my experience, they are better than more expensive machines from others (Dyson).

Probably a 3.5. The vacuum works great! Until it doesn't. After ~20 months of flawless usage, the rollers stopped spinning. Cleaned them out as best I could, and then it started spinning for a while, but soon stopped again. It has two rollers - a smaller one that is super easy to remove and clean, and a larger one that takes 45 minutes and about 25 screws to take out of the vacuum and is not replaceable without completely replacing the entire bottom part of the vacuum. I was able to fix the large roller with a small flathead, wedging it in at the moving end for 10-15 minutes to get out the hidden dog hair and get it spinning freely again. Then, only 10 minutes to reassemble.

I have never seen a vacuum cleaner work as well as this one does and that's coming from someone who is usually hard to impress. Running the vacuum for the first time quickly revealed what a piece of junk our old one had become and just how much dirt and dust the old one had missed. After running it in one room and one hallway, I stopped and noticed the collection tank had filled up to nearly half! It's very quiet compared to the old hoover centennial and fairly easy to move around even though it's not self propelled. People in some of the reviews say its noisy - they don't know what noisy is! I found it was super easy to assemble - no screws, no tools needed - just snaps together. The collection tank is easy to empty but was so dirty after the first time using it, I had to clean it out with water and a little detergent and let it dry for a day. It weighs about 1/2 of what our old vacuum weighed which makes it far easier to cart around in a 2 story house.

The suction is impressive on this vacuum. But you will get one heck of a workout, so switch arms. And many people will find that they are not able to use it, especially if older. The features on this are also a LOT less than the one I purchased around a decade ago. I THINK it was the NV752. It had SO many extra features, just tiny little things that made it easier to use. Example: You don't realize how much an LED light on the end of the wand matters, until you don't have one and you are under the bed, or reaching behind some furniture to clean, and because you can't see anything, you have to go get a flashlight... Then hold it while also moving the wand, trying to ensure it doesn't get stuck on anything, which with even the attachment can still happen. Oh, and it also had an LED by the handle, so if you just pulled it out with a brush, you had extra light shinning on what you were cleaning. It really makes a difference. I would like to have seen the motorized brush become basic on at least the higher models, like it was when I purchased the 752. Even with all this power, the air powered one stops at even the lightest pressure. And with pets, I need to clean vacuum the upholstery, so that is a necessity. It's hard to figure out which models actually carry it though. I'll admit to it being my fault, but I had thought I was getting a package with it being included. But after reading so much information, I may have gotten things mixed up. And that is on a microfiber material that is rather stiff (bought for toughness more than anything), so is easier to vacuum than other softer, possible bunching fabrics. Also, while the hose may technically be long... Good luck in using it without someone to hold and help stretch it for you. Even pulling it a foot requires effort and beyond that will start to move your unit. I guess they made it like this to prevent "sag". But with my previous one, I could go quit a ways without affecting the base, then when I put it back up, there was a plastic holder, where you slid in the male counterpart on the hose. Super simple and cheap to do. My hose never dragged along the carpet and I was actually able to USE it. Oh, on the brush at the front for hard floors. It really does help remove the dusty haze and keep them clean... BUT, it is also one of the things that makes it difficult to use on carpets. They really should have an option to lift it slightly for carpet, or even all the way, for those that only want to use it on hard flooring. Also, I recently spent about 15 minutes cleaning up behind the roller. Why isn't it open to suction behind it, so that the vacuum can pull the debris out??? Instead, if it doesn't get caught by the vacuum at the floor level, then it pulls it up behind it, until enough gathers that it refuses to turn. I need to pull out the directions so I can see how to properly take it apart. But I used two small screwdrivers, while moving the roller back and forth, to get all the gunk that had built-up out of the casing behind the roller. It just kept coming and coming. lol You would think they could have come up with a better design. Or if not that, an easier way to remove the buildup, so that they can EASILY be cleaned. But that is something Shark has never been good with, easy access for cleaning. I remember a past model was very difficult. And I think a screw was so cheap and "soft", that because they put it in so tight, I striped it trying to remove and had to take more severe action to finally get it off. Remember when you could just flip a latch and you were finished a couple of minutes? Why all the screws and the need to pull out instructions to properly do it (so you don't loose your warranty by accidentally breaking something)? Last thing I will advise, and it's a bit embarrassing to admit, but check that all the parts are there, including the ones that may already be installed, such as your filters. I made that mistake and found out today, that my HEPA filter was missing. I of course called Shark and was told that I needed to have contacted them within 30 days. I figured that would be the response, but had hoped SOMETHING might be done. I didn't even get the typical lame offer of 10% off their inflated OEM prices. lol I did ask that an official complaint be filed, so that it might help someone else in the future, when this happens to them. In summary, if I was just rating it on the suction, it would be a 5. On actual use, design, and ease of everything else, I'm giving it a 2. The no filter thing, then not willing to even give me a discount, is still kind of raw since it happened less than an hour ago. lol I remember when Shark had really great CS. Now the lady I spoke with was very nice, but when you call overseas, they will mindlessly follow every rule. Or that is what has been my experience. While with call centers located in the US, you are more likely to get people that say they can't do anything themselves, but don't think this situation is right, so with my permission are going to ask for an exemption, or forward it to someone that can override the "rules".