Neat Steam Cleaner with 17-Piece Kit – Powerful, chemical-free cleaning for floors, cars, tiles, upholstery, kitchen appliances, grout, and more. *Kills 99.9% of Bacteria & Viruses

I purchased the Dupray Neat Steam Cleaner in June of 2023. It is beautifully designed, easy to use, excellent results . . . using just steam and no harsh chemicals, it cleans and disinfects. It comes with several attachments, I primarily have used the floor attachment (ceramic tile). I have a small dog and he tracks in dirt. I highly recommend this product for anyone interested in not just getting your floors clean, but disinfected too.

UPDATE I've been using the NEAT for some carpet cleaning jobs (quite a few actually) and it has been great so far. I've been able to clean two and three bedroom apartments, and small homes with one fill of the reservoir, and actually haven't run into a situation where I've run out of steam and had to refill, so the runtimes ar actually really good. The amount of steam, and the dryness (?) has been fine for what I've used it for, and when you pause to allow it to reheat (which isn't really necessary, I just do it when I move the unit) it generally is ready again in less than a minute. I've been using the floor cleaning pads to clean carpets by putting some elastic hair ties around to keep the pad from being able to move, and it glides smoothly over even thick carpets, and generates plenty of heat (remember that this is a contact steamer, so a few inches away from the nozzle the steam is actually cooled quite a bit, so it's best to use attachments that keep you in direct contact to what you are cleaning). So below is my initial impression of the NEAT... I purchased this and it arrived in less than a week. It was in one well packed box, and the unboxing experience was fine. I noticed it had a swivelling floor nozzle, unlike the rigid one earlier reviewers had complained about, so it can easily maneuver to get behind and around toilets and other fixtures when cleaning. All of the individual accessories seem to be of high quality and fit well together and overall the NEAT has a nice modern appearance. The white color has a good durable look to it, and it will be easier to keep looking clean than some other brands in this price range with more contours and crevices that will trap grit and look shabby after a while (this is important for me as I use equipment in customers homes, and having your cleaning equipment looking shiny and new lends to your appearance, so hard to keep clean equipment makes more work for me to maintain it). It got to operating temperature in under 8 minutes, and even when used with the trigger lock on maintains adequate temperature and pressure and recovery time is fast enough for me. I used it for floors and carpets and it worked great. On carpets I found the floor pads work best as they simply glide over most carpet. Stubborn carpets where the pad doesn't glide easily, I simply put velcro straps towards the end of the floor tool around the pad to hold it in place and that fixed the problem (you can easily find double sided velcro in cut to length strips and make the parts you need, as well as use the same velcro in longer lengths to wrap the cord and hose if you don't want to use the cord wrap under the unit, which I don't use). I have used it to clean other items, with some success on some, and on other items, I found that steamers aren't the best option. An old microwave oven that no one had cleaned in about ten years (with old chili and spaghetti sauce etc that had been in place for years) was no match for the steam and everything came loose and could be easily wiped out. But a fiberglass shower that also hadn't been cleaned in ten years, with a heavy buildup of thick soap scum, and hard water stains didn't respond too much to steam (and had to be cleaned with hand scrapers). So some things can be cleaned with steam, and in fact are the only way you'd really want to clean them, while some things aren't worth the time and mess that steamers create for the slow headway you'd make using one. They are good on carpets, and upholstery cleaning, but on hard floors you may want o have a microfiber mop or wet/dry vac because they can leave floors wet. Hot dry steam hitting cool hard floors will cause condensation, and this moisture has to be either accepted as a by product, and you allow the floors to air dry, or you need to deal with the moisture with a mop or some other means. No big deal once you understand how it works. I love the NEAT so far, and Dupray has been a pleasant company to buy from. I have contacted customer service a couple of times, and they were helpful. One call was to ask the PSI of the unit (50 psi), and another was to see if an extension cord could be used ( one rated for 1500 watts, and 12.5 amps @ 110v is acceptable). They respond to by the next day or better, and phone calls are usually immediate, or they will call back within a few hours. Overall I would give this product highest marks in all categories, and Dupray is a pleasant departure from the average to poor customer service that is normal for most outfits these days. If you are in the market for one, and can't decide between this unit and a competitor, I recommend going with Dupray!

I’ve been battling a flea problem for months. Spent $300 on my own methods and $600 on a professional extermination. Maybe $200 more on other prevention items. The issue was so extreme that my home was unlivable and was told to find other (temporary) living options until this was resolved… For 3 months, my home had many extermination attempts and the fleas should be starved and eradicated due to no other living mammal being in the home. I’ve tried so many things, even freezing them out (a/c on high, open windows with freezing temps outside..) Not sure how this all happened in the first place considering my cat is regularly treated and mostly outdoors (yard treated as well). I’ve lived in my home for 3 years and never had an issue until months ago. The infestation seemed to be under control, but I still found fleas after everything. So far, my method below has been working well. Shipping took a while longer than expected, but when it arrived, I had some hope this would do the trick. I’ve done a lot of research on temperature killing points and the what might break the “glue” substance that binds bug eggs to surfaces. A lot of mixed information, I’d say it’s safe for anything above 250F. Dupray steamer gets to 275F and there’s another product they have that reaches 320F. Because of this, I gained some confidence that this is the one tool that would provide me with the upper hand at combating the fleas. While using this steamer, I noticed fleas jumping onto me (to try and survive?). Put me in a panic but reminded myself that this is doing its job. Using the white microfiber cloth provided was great because I could see how many fleas and other bugs this was killing. Even after killing my back and scrubbing the floors with PineSol, sweat, and tears, Dupray steam cleaner removed much more dirt. Being slightly physically disabled, deep cleaning is already a hassle, but this makes it so much easier with the extension arms. I do think a way to view water levels would be helpful and a temperature gauge would be a great feature on this product. Regardless the functions are durable. For anyone combating bugs (in this order): bag up all bedding and clothing to wash -dryer on high for about 10-20 minutes to kill any fleas. Wash everything- Premo brand laundry additive, soak clothing and bedding with this for about 15 minutes before washing and then wash with more of the additive. Helps keep the bugs away and off bedding and clothing. Vacuum everything -A good quality Shark vacuum (anything with a HEPA filter that intakes debris and doesn’t push it back out). Make sure to keep the vacuum running for about 10 minutes AFTER use to make sure the fleas or bug are really in the canister. Empty canister outside your home and tie the bag tightly after. Spray- Black Flag flea and tick spray. It’s potent so I recommend wearing a mask while spraying and leaving the home for a while. I sprayed literally everything. Wondercide has been recommended too for a less toxic and more everyday preventative, but I have not tried it yet. Vacuum again after about 24 hours of the spray odor has left the home. Just giving it enough time to set in.. STEAM -This Dupray steam cleaner, on everything. Use the white microfiber cloth provided so you could see what it’s all picking up or just anything white that will collect debris. Right after steaming sofas or other fabric types of furniture, use the Bisslle Hydrosteam upholstery cleaner while dirt is still “broken up” from the Dupray steamer. The Bissell does not at all have as hot of steam as the Dupray, but it’ll help get the furniture extra clean and pick up any dirt or bugs that the steamer could not (all about the suction on the Bissell). And DON’T get complacent. Depending on your level of infestation, repeat anywhere from daily to once a week until you feel you are completely bug/flea free. Pets: I was treating my cat with a super simple generic topical from the local feed store and Adam’s brand Flea shampoo. After finding out about this whole flea ordeal, I did more research and started to treat my cat with a combo of an oral and a topical -Capstar & Cheristin at the same time. But please speak to your vet first! My cat is a chonk (Maine Coon) and I wanted to tackle this from all angles, but safely. On top of all the bug issues this has helped with, it really does the deepest clean without any toxins or chemicals.

We like the product very much. Easy to use Efficient Removing hard stains Heat Safe

I have done a bunch of research for steamers and ended up buying this one as my budget was about $250 tops for a unit like this. I have used it only 3 times (about 6hours) for now and have cleaned most of my condo and I love it. Makes deep cleaning very addictive. The hand gun is top notch, fit and finish are as good as you can expect. Adapters are performing well, I find my self using the nylon brush for most jobs. The floor adapter with the included clothes works great and do not seperate while using on hard wood floor, leave alot of water on the floor and some streaks as it dries, i'll problably stick with my old floor procedure but once a in while this deeps cleans cracks and such. Window and mirror attachement works well too but again leaves high amount of water all over your bottom area as you drag down. I find the overall use super powerfull and most dry steam with the brush and triangle attachement which is the only 2 methods i'll stick to the most. Let me say I still think you need to combine chemicals to make a better cleaning jobs for example ceramic joints and oven tops fan. The steam will make your degreaser much stronger and get it done quicker. Also I'd like to point out it cleaned my fabric sofa and leatherette very deep and well with the MF pad on the triangle attachement, not too wet just a tiny bit, but expect to let dry your fabric stuff for couple hours. Also loved it for bath cleaning and around sinks. Triangle + MF pad for kitchen and appliances are fantastic, just buff off the excess steam after comes out streak free. I'm looking foward to use it to clean car fabric and get rid of salt stains, thank you Dupray.

This product cant be used in Japan as the plug did not fit the socket as in the photo. voltage is also diferent fron japanese standarts.

Easy to use, unpack, put handle together, add water turn on and wait For green light to come on. Rolls nicely on floor and low pile carpet. Plea to of tools and floor cleaning pads. Washing windows hats a bit messy as the steam is strong and in window quickly evaporated and drips but that’s the nature of steam cleaners. U used the extra cloth provided to wipe up droplets on window sill. I didn’t have much luck in cleaning the oven as I used up all my small brushes on window sills and small spots. Some hairs bent. Will have to order more. I will attempt in summer to steam my mattress and couches (they will dry out faster with windows open) I will also try it on my car carpet and small crevices ( will update later with review of that). You are buying directly from company so the customer service is amazing so far. They have follows up with me on my purchase and also sent me updated pads for floors -no charge. To me it still was just a ream cleaner, until I did the most daunting task of cleaning all my doors. A job I hate doing. I made the handle shorter and attached the soft brush and went over all the doors, knobs, door frames. I was impressed! It took me less than half day to do 34 doors! Usually a week of work for me. After that, I kept the gadget. I had few of these, and this in is the most powerful one I have ever had in my long life of collecting cleaning machines ;). It was also amazing on stair cases and small crevices between the spindles. No more wiping kitchen cabinets from crust food and sticky hands. I run the steamer in my wood cabinets and wipe off with provided cloth. Haven’t tried bathroom yet, will post that in my update later. I was a bit confused on the pricing though, some customers said that the price was 250 and they got it on sale for 150. When I was purchasing it (jan 2021) price was 300 and on sale for 250?? I have had this not long, it seems sturdy and it has nice long hose and cord. Before my warranty expires, I will update if this item actually will last the year. Also, love how small it it, so easy to grab and haul it upstairs. One thing would be great if the cord could rewind automatically and it has a cumbersome storage under the unit to wrap the cord around (I know I won’t be wrapping it for sure)

I bought a Dupray Neat Steam Cleaner in July 2022 - SUPER HAPPY!! (I only write reviews for me - and or people like me that have to research everything before they buy, because they are tired of buying garbage and they want what they buy to WORK - hope you find it helpful.) If I had known - that I could have had one of these 30 years ago and spared myself from all the chemicals and my chemical sensitivity breathing issues and asthma attacks. It decreases revolting jobs by ¾ in time. Thank you - Dupray - so much manufacturing a steam cleaner that does what you say it does. It makes cleaning the disgusting things that people don't even realize are absolutely filthy and 'super groase'. (note to others - take your sinks and pipes apart - you will vomit! Use the steam cleaner on your front loading washing machine rubber seal - NASTY!) So, I started my research looking at Bissel, Karcher and McCulloch - It mattered to me that they would: a). Ship to Canada (McCullock doesn't) b). had a hose, so that I could fit it into the toilet tank and my front loading (Bissell is like an iron - with a 3 inch 'beak' so it does not fit into confined spaces, and c). Have a hight temperature. This is my first steam cleaner - it is not an upholstery shampooer - there is no 'moisture' extraction. High quality extension handle - solid and metal - 217 degrees (think so it is super hot), length of hose is great, tools are great, bought the extra accessories kit (more clothes, floor pads, and steamer tips - buy it - I am glad I did.) What have I cleaned? Well, just moved into a FILTHY condo so the range hood/microwave was dripping with grease, under the stove and fridge had not been cleaned for likely 10 years (guessing due to dead bugs, spider webs, placemats, and food debris). So, I scraped, vacuumed and then steamed - rock star - I almost didn't gag. PICTURES: Well, like I said - there are dirty things that no one thinks about - that are groase and can make you sick. The thought of 'other people's bacteria, hair and dirt' make me want to vomit'. Sorry - that is the truth. The overflows in my bathrooms are black, the sink cups in the kitchen are black - the toilet tanks where covered in mould, the front loading cloths washing machine's front gasket seal had baked on brown slime that smelt like sulphur and vomit. The entire stove including the frame where the drawer slides in was absolutely filthy - years of grime and food bits. Kitchen tile grout was black - turns out it is light grey. I used it on my Weber Q grills - they came out like new! (serious - I was shocked that it worked!) Next is the rubber on my husbands car that is growing algae - (really?) - yes algae! The steamer also kills spiders! Woo Hoo! Anyway, the long and the short of it is this - you can seriously burn yourself - so no 'sleep cleaning' - this unit is worth the money and will do the job. Stop researching and buy which ever Dupray model fits your needs. I am in a condo - so Neat worked for me.

I am a professional cleaner. I clean houses and detail vehicles. First of all, this product arrived faster than I expected. When I was reviewing the product, I thought that one of the pieces was missing but it wasn't. I had forgotten that I had opened it and took out one of the contents and then rushed out the door forgetting that I had taken it out. Later that eve, while thinking that something was missing, I emailed the sender informing them that a piece was missing, only to find it later in my kitchen. They responded quickly and courteously offering me additional microfiber pads. The steamer is light and compact and easy to transport to any location. It holds a generous amount of water and is operable for a long period of time. It is a great time saver on glass shower doors and around the bottoms of showers where there is a build-up of soap scum. Just spray a bit of degreaser on the bottoms and then use the steamer. The project becomes a 'wipe up' instead of a tedious 'scrub'. The steamer comes with a handy window wiper. It also helps, greatly, in loosening up the grime build-up at the bottom of kitchen or bathroom cupboards when you use one of the little brushes that are also included in the accessories. It did a wonderful job steam cleaning floors, and got stains out of my carpets and got a cream-colored ottoman pretty clean all by itself. ( I wanted to see how it would do without any help with any cleaning products) That being said, I intend to go over my ottoman again with cleaning products and an extractor, but for a decent looking job, I was very impressed. For car detailing.......I just did a 14 hr. horrific work truck from hell. The steamer helped loosen up all the mud and grease and made my life a lot easier...otherwise I fear I would STILL BE THERE...LOL. What more can I say? If you are looking for an easier deep cleaning experience and a machine that is worth the price, this is the one I recommend.