Vac-Sweep 360

Just got the Polaris today and hooked it up. No real hassles. My pool is a lazy L built in that is about 20 x 40. I have four return jets and can isolate them in pairs. I installed one of the small eyeball jets and closed off the other set with the valve, hooked up the quick disconnect to the othe jet that s near the center of the pool. The hose turned out to be the right length right out of the box... Lucky! Checked the RPMs and they were right about 27 to 28 so I just started using it. There was some algae in the pool (just got back from vacation) and the Polaris was effective at picking of the debris but the normal bag was letting too much out. I decided to just vacuum the pool the old fashion way to just get it closer to clean. I ordered a silt bag which others said was a must but it was at the post office with all my other stopped mail. I'll get that tomorrow. After the normal vacuum I started up the Polaris again and just let it go. It travels around the pool in a random manner. Whoever said it has the same pattern must be nuts. Every 3 and 1/2 minutes the back flush valve works to pull the entire thing backwards. There is no way it lands in the same spot. It does get stuck in a corner but when it back flushes it gets itself unstuck. The whipping tail seems to do a great job of getting in all the corners and seams of the pool. My pool does not have smooth rounded corners so climbing is not perfect. However, after watching it for a while there are times it does climb part way up the walls. The tail does get everywhere I want it to get so I don't think the climbing to the surface will be an issue. The one thing I can tell already is that this thing will get the water stirred up and I suspect this will be a huge improvement for my pool cleanliness. One small thing I need to figure out though is the small eyeball jet kind of squeals and it is annoying. I think I will try to drill the hole out a little larger like someone else said. I'll follow up on my post in a few days to see how things work out. So far.... I like it. Update on 8/18/12 After a week I can say this thing does everything I need it to do. Is put the silt bag on and it does a better job of catching all the small debris in the pool. I can't believe how much is in the bag when the pool looked clean when I start the filter. My wife said she has had to untangle the thing once or twice but I have yet to see this. I haven't had to vacuum the pool manually at all, which is the primary reason you purchase one of these. I did replace some of the eyeballs with smaller ones and drilled another to a slighty larger size so I get the proper flow and don't have to mess with closing off valves. The pool is clean and ready to use whenever we want to use it. It doesn't climb the walls as well as I like but I simple have to brush a couple of spots. I did this tonight and it took about 60 seconds. I can live with that. I stil give it 5 stars for the price.

I got this Polaris to replace my old Polaris that just was too old to fix. The package came with everything I need in order to just put it into pool and let it do the wonderful work it always does. The pack came with the Polaris itself and a new hose. The hose comes with a pressure tester to make sure all is in order and the documentation helps you to determine if the robot is working in the right speed (by looking at the speed of the wheel), in the pack you have also a new wall outlet and a new thing for me was a cover for the outlet for times when the Polaris is not attached, It acts as another pool water outlet (with several hole sizes), so it can change the outlet to a jet stream outlet, and of course a new collection bag. All in all installation took me 5 minutes with adjusting the length of the hose and testing that all is in order, my old Polaris stopped working about a month ago and the bottom of my pool had some dirt in it from recent winds and some leaves, by the next day the pool floor was 80% better and cleaner, last weekend I cleaned the collection bag and for the first time, using Polaris recommendation I didn't just empty the bag but let it dry (now I have 2 bags old and new), so clean up of the bag was super easy and the robot was working seconds after the replacement. After only 2/3 days the pool is spotless and clear again. I love this product!!!! Lots of my friends have the suction robots and they don't even come close, most of my friends had to add electric sweepers to get the level of clean I get using only this product. It climes the pool walls great and for the most part cleans every inch of the pool. This product does not require a its own pump, and can be connected to the pool system 24/7 365 days (I am just taking it out when we are in the pool). If your system can support this product use it!!! You will not regret it. the only point to know is that this product is not great with the pool stairs, but I have not heard of any that are! Once in a while I just manually take the Polaris and place it on the top stair (out of 3) and it just does the rest. My old one hold up about 10 years or more (I am not sure if not longer as I got it with the house and the previous owner got it with the house as well), yes from time to time the belt needs to be replaced and sometime a seal need to be replaced but all in all I found it to be a very reliant product!!! Oh and as for the price...i checked a lot of local (DALLAS TX)stores and the avarge at stores was higher, looking at new Polaris at Ebay did not give me better deals. amazon was the best offer I could ask for

First let me say I've had a Polaris 280 in my pool for 19 years, rebuilding it as needed. I know how a Poalris is supposed to work. I decided it was time to retire the old one and get a new 360. Big mistake. When I got it and hooked it up, the 360 worked great right out of the box- for a week. Then I found it at the bottom of the pool, not moving. The main wheel (the single one) was not rotating. I took it out of the pool and manually turned the wheel but after ONE rotation it seemed to be encountering some obstruction at the same location. I could manually force it past the obstruction (using more force than the pool water pressure would exert) and it would always rotate easily for ONE rotation and then seem to hit something. I took the top off and verified the interior and gear mechanism was clear of debris. It was. With the top off and watching the gears turn, the wheel would always stop at the same spot for no discernible reason. The only other things that turn are the bearings, so that is a possibility, but those are not easy to remove, plus this is a brand new unit. The saddest part of this story is the pathetic excuse for "customer" service that Polaris offers. It's all done by email (2 days between responses) and only generic boilerplate solutions are offered. A real company would have called me (I left my number) had a tech work with me (possibly face time), requested videos- in short acting like they cared about an issue in a brand new $600 pool cleaner and an unhappy customer. I sensed the customer service bot was just dragging out the time until the return window closed, so I returned the 360 and hooked up my old 280. Now I'm shopping for a new cleaner that doesn't say "Polaris".

I ordered this model for a 16x32ft in-ground swimming pool (vinyl pool liner) in the Montreal area. I have a 1.5HP pool pump and I used one of the 2 return lines to hook it up. Worked exactly as expected out of the box without any tweaking. As a side note, the included instructions are very unclear but a quick search on Youtube cleared up the confusion. The pool is surrounded by maples and cedars but now, it is sparkling clean and ready for swimming anytime. A huge time saver and no additional electric power or booster pump needed. I love it.