Jabra Engage 75 Wireless Headset, Stereo – Telephone Headset with Industry-Leading Wireless Performance, Advanced Noise-Cancelling Microphone, All Day Battery Life

Ive used this headset for a little over a year now and really like it. I have my music in the back ground and other co-workers and I havent ever gotten feedback from back ground noise. I also listen to my recordings and cant hear other feedback or my typing. Good sound quality, durable, and I like that I can turn up volume while walking around with the buttons it has on the headset. Charging is good, I call about 4 hours a day and it doenst give me any issues.

I love this headset. My kids laugh at me because I look like I'm sitting in a corporate office with this thing but it works SO Well. Worth every penny even at full price too. You'll not be wanting for another or need to buy a replacement for years. My last one I purchased in 2020 and just in the last couple of days are people saying I'm breaking up. Time for a new one but hey - almost 5 years in between is unheard of! No one hears my dogs bark at the door or the fans blowing on me in the FL heat. I go outside all the time when I'm not on video to handle things or around the house & no one's the wiser. Very comfortable over the ear placement although not huge over the ear, they are just right if you don't want the gaming headset hair you can get from bigger headsets. I often switch between Teams, GotoMeeting, Zoom and Slack Huddles and only periodically does my computer not properly connect to the headset. Normal Shut Down/Restart of your computer usually solves that though.

Good is for computer use and dialing from an office location. This headset can connect to your phone and to landline and or computer used for auto dialers and telemarketing. This headset can not be used just to connect to mobile device as it needs to base station to handle connections. It does have a good connection at up to a few hundred feet at away from my testing but don’t go walk to dog or go to the gym with these on as the headset can not directly connect to mobile the phone base station and charging station handles the connection. The comfort and sound quality from this headset is superior to others I have tried that were much cheaper. These do not hurt my ears as they do no squeeze on my head to much and I have a big head. Also I don’t feel like I’m talking with my hands over my ears I can still hear myself talk and that’s another big plus. I bought these open box and they are perfect and a keeper for me talking on the phone 10 hours a day.

I made a mistake by exchanging my Plantronics for this Jabra phone. I’ve been having continuous issues with it, and it’s also nowhere near as comfortable as the Plantronics.

At work I use a Mitel softphone system and Teams for my primary communication modes. We have had a heck of a time finding a headset that would allow headset controlled answering of calls on the softphone. Finally found Jabra and narrowed down to this model. The only thing i can't control with the headset is transferring calls, otherwise it's seamless.Pros:*The range for me is great, i can even walk into the hallway (about 50ft) with a closed door between me and the base and not loose connectivity. It starts to get a little staticky when i walk to the farthest side of the suite, to me that is great range.*Mute button is on the mic boom and very accessible, you don't have to search for it, also mutes if you point the mic boom up to the ceiling.*Sound quality is great*In ear prompts available so you know if your mic boom is out of position and mute notification and reminders*Has great customization options to make the headset fit your personal preferences*You can customize by uploading your own ringtone, the display on the base can be customized to show the time, custom text or a picture. Mine currently says, "I told you so" lol.*Personally the noise cancellation level is perfect for me. It is enough that if I'm wearing it (but not on a call), it dims all sound around me but allows enough through that I'm not totally muted and am aware if someone is trying to talk to me or an issue arises at the front window that I need to help mitigate. If you want total noise cancellation when not on a call, you may want to check out one of the other versions, like the Evolve 75.*I can confidently relay that external office noises are completely muted for your caller. If someone comes into my office and starts talking to me while I'm on the phone, the person at the other end of the line cannot hear them at all. I've had someone TRY to talk to my caller while being very close, caller still could not hear. This is a HUGE pro in my opinion since I get frequent interruptions without them checking to see if I'm on the phone. My polycom headset would mute out office noise to the point where i was constantly getting scared just by staff stopping to ask a question, that's too much for the work i do. It also worked with Mitel but I had to mouse to pick up calls and hang up, clunky. I also had a terrible time with the settings, it would stop working without warning and i was constantly troubleshooting it.*The ease of setup is wonderful. I do not connect directly to my phone since we employ a softphone, but it does come with the cords to connect that way. I received the Jabra, plugged in the base, docked the headset and downloaded Jabra Direct. While i was exploring the settings in Jabra Direct, it auto paired the headset and the base and my PC detected the headset on its own and made it the primary device. I had to adjust ZERO settings on my computer or the mitel client. In fact the only things i needed to do was customize the settings and make sure to download the latest software update. Hands down it has been the most angst free headset setup I have come across, and since Covid, we have tried several.Con:*Battery life will not last you past an 8 hour day but an easy remedy is to dock it when not in use so it can charge through the day.*I don't find the touch screen settings option on the base to be very useful, it's clunky to navigate, so i just go to the Jabra Direct control center and change settings there. You can answer the call and end it and mute it from the base touchscreen if that is your preference, that part is user friendly. Feels like the base options could be improved but it's definitely not a deal breaker.Minor annoyance:*I never could get the training conference feature to work, where another headset could connect to my base and answer calls and both of us could hear the call. That was a bummer because it's such a useful feature if you are training someone to answer incoming customer calls.*when you are selecting your ringtone, there is no way to preview it before applying it. You actually have to apply it and then call yourself to hear it. Strange idiosyncrasy on a otherwise great headset/base.Important to be aware of:*Connection issues If i do not log out of Mitel when i leave for the day. When I come in the next morning, chances are good that either callers wont be able to hear me, or I wont hear them. There is something about the live connection and power napping i think that interferes. If i log out at end of shift and log back into Mitel at the beginning, there is no issue.*In the beginning my sound would get muted, finally figured out that my sound icon in the task bar had a "x" over it and if I just turned it back on, it worked fine. Now it does not happen so it may have been a bug that has since been fixed.Conclusion: It's not perfect, there are some weird connectivity bugs now and then that seem to differ with users but they are random and not persistent (and fixable by logging out of Mitel and back in) so i can live with them. Hands down there are way more pros than cons and it has been such a relief since we got it. I'll never go back to the handset phone.