The Leader Phrase Book: 3,000+ Powerful Phrases That Put You In Command Paperback – November 22, 2011

Great book for anyone who deals with people on all levels and needs a quick comeback or maybe no comeback as the case may be. It is a must have for those who want to up their game with short but powerful phrases.

I like this book because I'm socially awkward and my parents are rude, alcoholic social outcasts, so this gives me some phrases that show me how to pretend to be normal and say things that aren't too blunt and are more productive. I bought it so I could speak better at work.

This book has come in handy a number of times. I use it before sending flaming emails. I also pull it out before I have crucial conversations with my staff and colleagues. Money well spent!Happy Reading,Erika

This haas all what I needed

I did not want to pay full price. It was $20 at Kinko's. So looked on Amazon and it was $7.Worth the buy! Use is great and used helps the planet.Buy used when you can!

I keep this on my desk and encourage folks that come into my office to reference it.

This book is very helpful for working with others for strengthening communication skills for your spouse and children

There is something wrong with the kindle formatting such that there appears to be two lists in the book but the headings are aggregated and then the lists of quotes follow aggregated so you can't tell where one list ends and the other list starts.