Someone told me that there is a monthly subscription fee for using the software. What's the deal with that?

This software is used by numerous companies. For other customer groups, there is a charging subscription model. However, we've bought the rights in advance. Our customers don't need to worry about the monthly fee and can use all functions for free.

Why do some people say they have an activation code, but I don't have one?

Different product batches have different activation ways. Some need code scanning, while for yours, it's built - in, so no code is required.

I'm having trouble connecting my earbuds. How can I fix this?

Please send us a screenshot of the connection failure. We'll help you solve the problem.

What should I do if I encounter problems during the usage process?

When you have issues while using the product, reach out to us via your Amazon order. We'll assist you in resolving it.

What software do I need to download?

You need to download NebulaBuds. There's a Q R code on the manual for scanning, or search for it in the app store.

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Description

🌍 Speak like a local, anywhere, anytime!

ENDURANCE THAT KEEPS UP - Enjoy up to 60 hours of uninterrupted use with rapid charging—never miss a beat during your busiest days or travels.
COMFORT MEETS INNOVATION - Lightweight, waterproof, and secure-fit earbuds with smart touch controls keep you connected and aware, wherever you go.
GLOBAL FLUENCY ON THE GO - Break language barriers instantly with support for 144 languages, making every conversation seamless and professional.
VERSATILE 3 IN 1 POWERHOUSE - Translate, listen, and communicate effortlessly with a single device designed for work, travel, and daily life.
CRYSTAL CLEAR AUDIO EXPERIENCE - Immerse yourself in premium HD sound with advanced 14.2mm drivers and quad-mic noise reduction for calls and music.

These AI-powered translation earbuds deliver real-time two-way translation in 144 languages, combined with HD audio quality and up to 60 hours of battery life. Featuring Bluetooth 5.4, smart touch controls, and a lightweight, waterproof design, they are the ultimate 3-in-1 device for seamless communication, music, and calls—perfect for global professionals and avid travelers.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.